Crisis management

The PR offensive by former CBC host Jian Ghomeshi

»Posted by on Oct 28, 2014

The PR offensive by former CBC host Jian Ghomeshi

It hit Facebook and it spread like wildfire. Not surprising, really. It was a status update from a celebrity opening up about what some might consider his kinky sex life. The confession was from Jian Ghomeshi, the once uber popular CBC (Canadian Broadcasting Company) host of “Q.” Jian Ghomeshi is adept at asking questions that trigger celebrities to open up. But up until now, he never talked publicly about his private life, particularly his sex life. But Jian Ghomeshi, 47, did just that Sunday night in a Facebook post. What prompted it? He had just been axed by the CBC and the show he co-created. “I’ve been fired from the CBC because of the risk of my private sex life being made public as a result of a campaign of false allegations pursued by a...

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PR whoops! On duty police officers attend political event but they weren’t working it

»Posted by on Jul 8, 2014

If you don’t live in Florida then you may not be aware that it’s quite a contest going on in the race for governor. Gov. Rick Scott, Republican, is running for a second term against Charlie Crist, a Democrat who used to be a Republican and is the former governor. Yep, it’s an interesting race. Anyway, plot thickened today when on duty police officers who were not working the event showed up for a campaign stop for Scott. According to a report in the Naples News: “At least a half-dozen on-duty law officers in uniform took part in a re-election event for Gov. Rick Scott in Tampa despite Florida laws saying public employees must avoid political activity during working hours. “Spokesmen for two of the agencies involved, the Hillsborough...

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Monica Lewinsky: ‘Vanity Fair’ essay a PR win

»Posted by on May 7, 2014

Good for you, Monica Lewinsky! Monica Lewinsky is out with an essay published exclusively in Vanity Fair magazine in which she writes about her affair with President Clinton. “It’s time to burn the beret and bury the blue dress,” she writes. “I, myself, deeply regret what happened between me and President Clinton. Let me say it again: I. Myself. Deeply. Regret. What. Happened.” The writing is clear. The writing is crisp. And she does an excellent job taking ownership of what happened and reflecting to the public that she gets the scope, the significance and accepts it for what it is. The article is not vengeful. It does not seem politically motivated. It seems very honest, real and good-hearted. From what I’ve read, you walk away actually liking...

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‘Duck Dynasty’ ratings down: What’s to blame–stiff competition, anti gay statements or botched public relations?

»Posted by on Jan 17, 2014

For weeks now, A&E television network executives have wondered about the impact of star Phil Robertson’s statements about gays and how the botched response by the network itself would impact ‘Duck Dynasty’ when the show premiered this month. Would the numbers climb because of the controversy, stay about the same, or take a hit? Well, the season premiere of ‘Duck Dynasty’ aired Sunday night at 10 p.m. This morning we’re learning that those numbers took a HUGE hit. According to The Huffington Post, TV Line reports that 8.5 million people tuned in for the fifth season premiere of “Duck Dynasty” on Wednesday (Jan. 15). That is down from 12 million viewers who watched the fourth season premiere. In the...

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Mayor of Toronto Rob Ford: A lesson of what not to do in crisis public relations

»Posted by on Nov 15, 2013

Mayor of Toronto Rob Ford seems to be doing a lot of apologizing. Every day brings another apology. The apologies usually punctuate a rant at City Hall where he declares his innocence and suggests the he is the victim and the world keeps attacking him. Of course his assessment of reality might be somewhat clouded by drugs, after all he has admitted to using illegal drugs. And it isn’t like he’s acting rationally. Let’s be honest: He’s acting like someone who’s using and abusing. Now there are accusations of binge drinking and solicitation of prostitution on City Hall property. He denies it but it seems like almost no one believes him. Though he apologizes, time and time again he comes across as insincere and forced–coming...

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PR crisis: Paula Deen feels the heat, but is she cooked?

»Posted by on Jun 24, 2013

Paula Deen knows her way around a kitchen and a recipe. With her words, and her response so far, she unexpectedly cooked up a mess for herself. The Food Network dropped her and her four shows. Facebook and Twitter are going nuts with people opining–both for and against Paula Deen. Here’s how I see it. Paula Deen’s biggest problem in the short term will be with retailers, e-tailers and anyone else who has a business venture with her. Those businesses will feel the pressure on their own brands to drop Paula Deen. The question will be how much can they stomach? Paula Deen’s restaurants and stores this weekend were filled. That is indicative that many in the the public still support her and want to see her succeed. Will the companies...

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