‘Duck Dynasty’ ratings down: What’s to blame–stiff competition, anti gay statements or botched public relations?

»Posted by on Jan 17 2014

For weeks now, A&E television network executives have wondered about the impact of star Phil Robertson's statements about gays and how the botched response by the network itself would impact 'Duck Dynasty' when the show premiered this month. Would the numbers climb because of the controversy, stay about the same, or take a hit? Well, the season premiere of 'Duck Dynasty' aired Sunday night at 10 p.m. This morning we're learning that those numbers took a HUGE hit. httpv://you...

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Mayor of Toronto Rob Ford: A lesson of what not to do in crisis public relations

»Posted by on Nov 15 2013

Mayor of Toronto Rob Ford seems to be doing a lot of apologizing. Every day brings another apology. The apologies usually punctuate a rant at City Hall where he declares his innocence and suggests the he is the victim and the world keeps attacking him. Of course his assessment of reality might be somewhat clouded by drugs, after all he has admitted to using illegal drugs. And it isn't like he's acting rationally. Let's be honest: He's acting like someone who's using and abusing. Now t...

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PR crisis: Paula Deen feels the heat, but is she cooked?

»Posted by on Jun 24 2013

Paula Deen knows her way around a kitchen and a recipe. With her words, and her response so far, she unexpectedly cooked up a mess for herself. The Food Network dropped her and her four shows. Facebook and Twitter are going nuts with people opining--both for and against Paula Deen. Here's how I see it. Paula Deen's biggest problem in the short term will be with retailers, e-tailers and anyone else who has a business venture with her. Those businesses will feel the pressure on th...

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Cleveland TV station WEWS apologizes to Charles Ramsey for exposing his criminal past – is that enough?

»Posted by on May 10 2013

Across my email today came this interesting note: WEWS, the Cleveland ABC affiliate, the first news outlet to interview Charles Ramsey, the neighbor who was hailed a hero after he helped rescue the three kidnapped Cleveland women, APOLOGIZED for doing a report on Ramsey's criminal past. The station posted the following message on its Facebook page: TO OUR READERS & FOLLOWERS: We heard you. Wednesday night, we made a poor judgment call in posting a story about Charles Ramsey’s cr...

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If he’s writing a book, why would Jason Collins deny it?

»Posted by on May 07 2013

Did you hear? Jason Collins, the NBA player who last week announced he is gay, is reported to be shopping a book. It isn't the "National Enquirer" (no offense to the "National Enquirer") reporting this. It's the Associated Press. Yes, the AP. If you aren't aware, the AP is one of those rare journalism outfits that reports only things that it can be really sourced. It goes above and beyond in sourcing stuff. If the media outlet cannot confirm what it needs to, it will pass on the story. ...

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PR mistake: Accused wife beater, former news anchor Rob Morrison does interview in a bar

»Posted by on Feb 21 2013

So I was reading Mediabistro this afternoon and this article headline caught me eye: "Rob Morrison, Interviewed at a Bar, Maintains Innocence." Unless you are a bartender, under mostly any circumstance doing an interview at a bar is a mistake. It's a huge problem if your name is Rob Morrison. Morrison, in case you are not following the story, is accused of trying to choke his wife. He's reported to be involved with a string of domestic abuse allegations. It seems apparent that he has an...

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